+61 400 791 850

Terms & Conditions

The operator of this site and the publisher is Rustic T Publications (ABN 17301807618) Kathy White is the author of children's Books. Purchases can be made through the website, in person, at book launches, over the phone or at nominated book stores. By purchasing products from Rustic T Publications through this website, or through other means, the purchaser ("Customer"), agrees to the following terms and conditions of sale.

1. Ordering

1.1 Upon the Customer confirming its purchase order the Customer agrees to purchase the products in the Customer's "shopping cart" for their price including GST and any postage and handling charges as applicable.
1.2 Rustic T Publications will send the products to the Customer as soon as practicable after it receives payment for the products.
1.3 The Customer warrants that it will not purchase products for the purpose of commercial resale.

Payment options

We accept the following credit cards:

Visa, MasterCard and American Express

We also accept payment from your PayPal account if you have one.

Credit Card Security

All payments are processed via PayPal's secure payments system to ensure high levels of payment security and are subject to PayPal's terms and conditions.

Click here to for PayPal's terms.
https://cms.paypal.com/nz/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US

2. Defective products

2.1 If the Customer purchases a defective product from Rustic T Publications, the Customer must return the product to Rustic T Publications within 28 days of receiving the product, with a copy of the invoice for the product and a brief letter which includes the Customer's details and identifies the defect in the product.
2.2 If the product is defective, Rustic T Publications will in its discretion, either:
(a) replace the product; or
(b) provide a refund of the price of the defective product to the Customer.
2.3 Rustic T Publications will not accept any liability for any defective products which the Customer does not return in accordance with clause.
2.4 In no case shall the maximum liability of Rustic T Publications exceed the price of the product in respect of which a claim is made.

3. Stock availability

3.1 The Customer shall not be entitled to object if information about products on the Website is not correct or if advertised products are not available or if images of products differ from the actual products.
3.2 If the Customer pays for a product which Rustic T Publications cannot supply Rustic T Publications will refund the price of that product to the Customer.
3.3 Prices, offers and stock availability may vary depending on the age of the book or price restructure, in which, Rustic T Publications can alter at any time.

4. Products sent to incorrect address

4.1 If the Customer does not receive products it has purchased within 40 days of the date of purchase Rustic T Publications shall not be liable to the Customer for those products unless the Customer notifies Rustic T Publications within 40 days of the date of purchase.
4.2 If a product is not received by a Customer because it was sent by Rustic T Publications to an incorrect address due to an error by Rustic T Publications then Rustic T Publications shall be responsible for the resending or replacement of the product or refunding of the price of the product.
4.3 If a product is not received by the Customer because the Customer provided an incorrect or insufficient address, then:
(a) subject to clause , if the product is returned to Rustic T Publications, Rustic T Publications will resend the product to the Customer provided that the Customer first pays the cost of postage and handling for resending; or
(b) if the product is not returned to Rustic T Publications, then Rustic T Publications shall have no further responsibility.

5. Non-claimed products

If products which a Customer has purchased are returned to Rustic T Publications by a person other than the Customer and Rustic T Publications cannot, despite reasonable efforts, contact the Customer or the Customer does not contact Rustic T Publications within 3 months of products being returned to Rustic T Publications then ownership of the products will revert to Rustic T Publications.

6. Delays

The Customer agrees not to hold Rustic T Publications liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

7. Passing of risk and ownership

7.1 Subject to clauses and Rustic T Publications does not accept any liability for products after it has sent the products to the Customer.
7.2 Subject to clause 5, ownership of products purchased by the Customer shall pass to the Customer upon Rustic T Publications sending the products to the Customer.

8. Limitation of liability

8.1 Rustic T Publications shall not be liable to the Customer for refunding the price of products or replacing or exchanging products which the Customer purchases through Rustic T Publications' website, or purchased personally other than as set out in these terms and conditions.
8.2 Rustic T Publications shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services which the Customer purchases through Rustic T Publications' website, even if Rustic T Publications has been advised of the possibility of such damages.

9. Gift voucher expiry

Gift vouchers are valid for one year from the date they are issued, after which the voucher expires. Any remaining credit is non-refundable.

Any coupons presented are valid to the date specified on the coupon voucher, after which the voucher expires. The coupon will no longer be valid.

Sales are valid for the period specified on the sale promotion. Once the sale has expired there will be no exception to extend or provide lenience to extend the sale.

10. Site access

10.1 Rustic T Publications hereby grants the Customer permission to access, view and download the content appearing on this site, for personal, non-commercial use only.
10.2 The Customer agrees not to use any device, method or software to interfere with the proper functioning of this site including but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.

11. Intellectual property

11.1 The Customer agrees that the content which the Customer accesses, views or downloads and the software used to create it, remains the intellectual property of Rustic T Publications.
11.2 The Customer agrees not to modify or alter the content of the website or books in any way, or make it available to any third parties for give away or resale or any other means.

12. Communications

By creating an account with Rustic T Publications the Customer consents to receiving electronic communications from Rustic T Publications. The Customer's personal details will not be sold or leased to any third party and is strictly confidential. For more information please see our Privacy Policy.

13. Governing law and jurisdiction

These terms and conditions are governed by, take effect and will be construed in accordance with the laws of Queensland and the Customer irrevocably and unconditionally agrees to submit to the exclusive jurisdiction of the courts in Queensland and courts entitled to hear appeals therefrom.

14. Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.
You can request details of your personal information that we hold, and ask us to correct it, at any time.

Disclaimer

Rustic T Publications would like to welcome you to this website; we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

The information on this website is provided for general information only. Rustic T Publications has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence. Accordingly, Rustic T Publications does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this website or sales made by the author or in-stores.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.rustictpublications.com

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.